Refund policy

We accept returns within 7 days of delivery.

Items must be unused, unworn, undamaged, and in their original packaging with tags intact. Sale/final-sale items are non-returnable.

For damaged or defective products, contact us within 48 hours of delivery with photos/videos.

Approved refunds are processed to the original payment method within 5–7 business days after inspection.

To request a return, email [support email] with your order number.

ERAYA reserves the right to reject returns that do not meet these conditions.